Are your consumers, your customers, direct or indirect, dissatisfied? Do you receive a lot of complaints through your customer service? Are your reviews on social networks negative? Whether you are a B2B or B2C, MB Experience takes charge in helping you identify problem areas and redesign the processes around your customer experience.
In the Cameroonian and Central African environment apart from luxury services, customers are often neglected and have learned to endure the services and products made available. At MB Experience we want to show you how to capitalize on this structural weakness and transform it into new market shares in an increasingly competitive environment.